What to know
Never email sensitive documents to an unverified address or share one-time codes. The exact documents and review time depend on the request and current account rules.
What to check before continuing
- Open the route from the verified Matchbook site.
- Check account-specific instructions and any verification request.
- Keep passwords, one-time codes and payment credentials private.
Use secure account channels and keep passwords and one-time codes private.
Common questions
Why is my casino account being verified?
Verification can confirm identity, age, address or payment ownership. Read the request in your secure account and contact official support if it is unclear.
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