What to know
Never share full card details or security codes in support messages. Use the payment provider’s official process if a transaction needs investigation.

What to check before continuing
- Open the route from the verified Matchbook site.
- Check account-specific instructions and any verification request.
- Keep passwords, one-time codes and payment credentials private.
Use secure account channels and keep passwords and one-time codes private.
Common questions
How can I pay safely online?
Use the official cashier, protect your device, verify transaction details and never disclose passwords or one-time codes.


