What to know
Support will not need your password or one-time security code. If you suspect access by someone else, use the official account recovery and contact route immediately.
What to check before continuing
- Open the route from the verified Matchbook site.
- Check account-specific instructions and any verification request.
- Keep passwords, one-time codes and payment credentials private.
Use secure account channels and keep passwords and one-time codes private.
Common questions
How can I secure my casino account?
Use a unique password, protect your email and device, and act through the official recovery route if you notice unfamiliar activity.



